We live in a digital age where online shopping is more popular than ever. Sitting in the comfort of one’s home and browsing a seemingly endless amount of goods has certainly made our lives easier. Everything’s just a click away. What’s not to love about that?
The strict movement control orders (MCOs) imposed by the Malaysian government and the self-imposed social distancing practiced by individuals have pushed consumers further towards online channels of commerce.
If it wasn’t part of your normal before, it is now. A US Census Bureau report found that in the second quarter of 2021, an estimated US $222.5 billion was spent in retail e-commerce sales.
The downside of online shopping
While online shopping has its benefits, there’s no denying the drawbacks. Due to closed borders and the emergence of coronavirus variants, many have halted their travel plans and chosen to instead spend